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President's Conference 2025

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Date & time

  1. 10 June 2025 08:45 - 16:30
  2. 10 June 2025 18:45 - 00:00
  3. 11 June 2025 08:15 - 14:30

Welcome to President’s Conference 2025, where innovation meets community!

Conference theme: Beyond Borders: Uniting People, Transforming Places

Agenda

  1. 08:45 Registration

    A warm welcome will greet you at the Socitm registration desk where you can sign in and receive your delegate pass. You’re then free to start networking as well as helping yourself to refreshments – including breakfast pastries.

  2. 09:30 Socitm President's Opening Remarks

    Socitm President Carol Williams will make us all welcome, run through the practical housekeeping, set the scene, share her thoughts and reflect upon her last 12 months in leading the organisation. Carol will then kick the conference off by introducing our first keynote speaker.

    Carol Williams, Director of transformation and digital, Walsall Council

  3. 09:35 Breaking Boundaries: Transforming Communities through Innovation and Collaboration

    Overcome barriers stopping progress in your organisation. Hear a fascinating perspective from Norfolk County Council CEO Tom McCabe. He’ll give you key insights you can use to tackle siloed systems, budget challenges, or culture. Tom will show how collaboration and innovation makes a real-world impact.

    Tom McCabe, CEO, Norfolk County Council

  4. 09:55 Digital Trends - Reimagining services

    Socitm’s Digital Trends research is a highlight of the year. We will bring 2025’s report to life through pratical ways this can help you. From emerging technologies to evolving digital cultures and data-driven decision-making, the report provides a roadmap with use cases for leaders navigating their digital journey. Walk away with the tools to drive better outcomes for people, communities, and places.

    Martin Ferguson, Director of Policy & Research, Socitm
    Yasmine Hajji, Research Analyst, Socitm
    Diana Rebaza, Research Analyst, Socitm

  5. 10:20 Accelerating Digital Excellence - How councils are revolutionising service delivery through AI and automation

    As councils navigate increasing service demands with constrained resources, traditional digital transformation approaches no longer deliver the required results. Join us to discover how local authorities are achieving remarkable improvements in efficiency and citizen satisfaction through an integrated strategy of low-code development, intelligent automation and harnessing the power of AI. Discover how sustainable digital transformation delivers both immediate impact and long-term organisational resilience.

    Mark Gannon, Director of Client Solutions, Netcall

  6. 10:40 Networking Break

    It’s time to gather our thoughts from the morning sessions over refreshments and snacks. This is an opportunity to connect with fellow colleagues both from the public and private sector.

  7. 11:10 Partners in progress - panel discussion

    We can’t reaimagine service delivery on our own. We’re better together. Listen to how collaboration, data-driven insights, and people-first innovation can transform places with help from the private sector. This interactive panel will share real-world examples of partnership-driven success, highlighting how we can achieve more together.

  8. 11:50 MHCLG session

    Join this session and get closer to the direction from central government. Whether it’s measurement and evaluation, the future of procurement, cyber or AI, there is a lot to consider. Does the national vision support your place based ambition? Where’s the overlap? Wherever and however we work out the detail, a collaborative and informed approach is critical.

    Emily Sullivan, Head of Product (Local Digital), MHCLG 

  9. 12:10 Citizen Engagement

    The University of Derby Civic team will demonstrate the power of collaboration to drive meaningful change. Hear about its CivicLAB which is a unique commitment to a place-based approach to improving outcomes for all. Innovative research, fresh insights, and a focus on delivering real public value, this initiative is making a positive difference in the community. You can do the same with the right relationships.

    Dr Rhiannon Jones, Associate Professor (Civic Practice), Head of Civic and Communities, University of Derby

    Professor Ian Whitehead, Head of Pedagogic, University of Derby
    Callum Bate, Civic Operations Officer,  University of Derby

  10. 12:45 Networking lunch & AGM

    Lead members are very welcome to join our Annual General Meeting (AGM). For all other delegates and partners you’re welcome to enjoy some catch-up time over lunch.

  11. 12:45 Annual General Meeting

    Our current president, Carol Williams, will lead us through what Socitm has done with and for members over the last year. Then she’ll hand over to incoming president Kurt Frary.

    Carol Williams, Director of transformation and digital, Walsall Council
    Kurt Frary, Head of IT, CTO, Norfolk County Council
    Nadira Hussain, CEO, Socitm

    David Bryant, Finance & Commercial Director, Socitm

  12. 13:15 Networking lunch

    We know how important these sections of a conference are. It’s time to make new connections, say hello to colleagues across the sector you’ve not seeen for some time and reflect on the morning’s programme over lunch. Keep the conversation going and enjoy further food for thought.

  13. 13:45 Insights from the devolved nations

    Learn from local authority organisations across the devolved nations as they share key developments, challenges, and innovations shaping public services beyond England. This discussion will provide valuable perspectives on policy approaches, regional priorities, and collaborative opportunities. Gain a broader understanding of how different governance models impact service delivery and community outcomes.

    Nadira Hussain, CEO, Socitm (Chair)
    Martyn Wallace, Chief Digital Officer, Digital Office Scottish Local Government (COSLA)
    NILGA
    WLGA
    LGA

  14. 14:30 Turning challenges into actions

    Building on the insights from day one, this interactive roundtable session will help you translate key challenges into actionable strategies. Through guided discussion, participants will identify practical steps to drive progress. This is a chance to collaborate, share ideas, and leave with a clear plan tailored to your organisation’s needs.

  15. 15:10 Networking break

    Another chance to network and compare notes from the afternoon sessions over refreshments and snacks.

  16. 15:35 Future leaders in action

    Our Top Talent programme gives people the chance to develop their skills and grow as future leaders. Witness participants showcase their journey, presenting insights from the challenge they’ve been tackling. Always an uplifting highlight of the conference, this is a chance to hear fresh perspectives, innovative ideas, and the next generation’s approach to solving key sector challenges.

    Top Talent Cohort

  17. 16:05 Harnessing data for social progress with Impera

    Join Impera and leading councils as they showcase how data is transforming public services and driving social progress. This session will explore real-world examples of how authorities are leveraging data insights to shape strategy, improve decision-making, and deliver better outcomes for communities. Learn firsthand about their journeys, challenges, and groundbreaking approaches to using data for lasting impact.

    Pye Nyunt, CEO, Impera Analytics

  18. 16:30 Closing remarks

    On behalf of us all Carol will reflect on a significant conference for Socitm and bring proceedings to a close.

    Carol Williams, Director of transformation and digital, Walsall Council

  19. 18:45 Drinks reception

    After an inspiring and thought-provoking day, it’s time to absorb all that information and unwind at our President’s Conference drinks reception

    Whether you choose to carry on existing conversations or start fresh ones with new contacts, this is an opportunity to reflect and relax in a welcoming and friendly environment where catching up and connecting is key.

  20. 19:15 Gala Dinner: Celebrating Success

    Our President’s dinner isn’t just about good food and great company. It’s also the time where we acknowledge and celebrate the hard-work, vision, delivery, best practice and personal achievements of digital leaders in the public sector.

    In these most challenging times , peer appreciation and support are more important than ever. The President’s dinner is an opportunity to demonstrate how much our community, as a whole, values, recognises and appreciates the triumphs of individual members. This is why our President, President’s team and our partners have such pleasure in welcoming you to the evening.

Speakers

Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Attendance is included in some of our membership and partnership packages – please refer to your organisation’s package details to see if you are eligible. You can do that on your account section.

A fee may apply for non-members.

Want to know more? Don’t hesitate to contact us for more information or to discuss your options.