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Change Agent managers training programme 2022

ProgrammeVirtual (Teams)

This event has now ended.

Date & time

  1. 22 July 2022 09:00 - 16:30
  2. 29 July 2022 09:00 - 16:30



The Change Agent programme is a collaboration between Microsoft, Socitm and every public sector body we work with.

Our aim is to train at least one person in every public sector service to be a catalyst for change, connecting them with others in similar roles to innovative create communities of practice.

The Chane Agents programme is designed to work alongside existing change efforts, with some authorities planning to use this as their main catalyst for change.

The manager course has been designed to provide an overview of the key skills needed to be an effective change agent, with a strong emphasis on the ability to lead change:

  • Managers learn key skills such as learning styles and the importance of a growth mindset, with details of how they can continue their learning.
  • The technology day focusses on tech that will truly transform their service, equipping managers with the knowledge they need to drive their service towards true transformation.
  • Managers are introduced to their communities of practice, where they, along with their staff, can collaborate at scale with services across the UK.


Recording of Teams: These will be used for reference only and not used for promotional purposes


  1. 09:00 Overview of day 1 - Skills to change

    Learn a range of skills from expert tutors at Socitm on how to understand, introduce, manage and lead change.

    The topics we will cover are:

    • The Change Agent Programme
    • Learning Styles
    • Growth Mindset
    • Leadership
    • The human side of change
    • Change management
    • Design Thinking


Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Attendance is included in our membership and partnership packages. A fee may apply for non-members. Please see individual event registration details for more information.

Contact us to discuss your options.

Public sector – contact Poppy Whelan.

Private sector – contact Aimie Francis.