Beyond the £45 Billion: How AI can actually deliver the productivity everyone’s talking about
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The government’s own State of Digital review says it all: £45 billion in unrealised productivity gains sits waiting in the public sector. With Labour’s Local Government Reform Act driving unprecedented organisational change, the need for intelligent automation has never been more urgent. This exclusive session reveals practical solutions in action for the challenges ahead.
Join Freshworks public sector experts for live demonstrations of how councils are using Freshservice’s AI-powered platform to tackle the biggest employee experience challenges of local government transformation. You’ll see firsthand how our 2025 Freshservice Benchmark Report findings translate into real-world results:
Freddy AI Agents managing joiners, movers, and leavers 24/7
AI Copilot reducing resolution times by up to 76%
Employee Journeys automating the complex workflows that will define the next two years
We’ll demonstrate real reform scenarios – from automated onboarding for transferred employees to intelligent offboarding processes. We will also show how to proactively gather insights that help you manage workforce transitions at scale. Experience ITSM that’s uncomplicated by design. Whether you’re preparing for organisational mergers, managing workforce transitions, or simply need to do more with less, discover how the right AI can transform your employee experience from reactive to remarkable.