Interview with Gary Innes, Customer Service Manager at Renfrewshire Council.
Insights from Renfrewshire Council’s Customer Service AI Assessment:
Exploring Phone-AI in Local Government
Nations and regions news, July 2024
A supplementary edition of nations and regions news, which appears in Socitm’s annual magazine, In Our View, with recent … Read more
TEMPLATE: Terms of Reference for Artificial Intelligence Governance Board
Introduction The Artificial Intelligence Governance Board (AIGB) is established by [COUNCIL] to ensure the responsible and ethical development, deployment, … Read more
Transforming public services:
Oxfordshire County Council's digital transformation with AI & IoTTim Spiers, Director of IT, Innovation, Digital and Transformation at Oxfordshire County Council, shares insights on their ongoing digital transformation initiative.
New Data: AI could take four hours of admin time, every week, off Council workers’ plates
Robin Denton, Director: Local Government at Microsoft UK writes: The potential uses of AI in the public sector in … Read more
