Getting the most out of video-calling applications

Covid-19 is placing increased pressures on vulnerable children and adults, while also significantly impacting the way social workers are able to interact with them.

Face to face contact is much reduced, leading local authorities across the country to adopt video-calling applications to communicate with people. As part of our work in supporting the sector at this time, we’ve spoken to a number of adult social care services who have recently made this transition, to understand how they are getting on and to identify good practice.