Briefing 120: How to buy a computer system (Part 1) - inception to business case.
This briefing is focused on business applications, rather than infrastructure. It is for anyone who has the responsibility for resolving a problem with software in delivering services to local citizens or council workers. You might be doing it yourself, sponsoring a procurement or supervising someone doing any of these things.
You might be:
- an IT professional who may or may not understand the business that the software is going to support, with or without extensive procurement experience
- a business professional, e.g. a highways engineer or social worker who understands the business need, but not the technology
- a service manager who has been asked to sort it out
- a senior manager who has seen the perfect software at a conference.