Service design and transformation: a policy focus
Resources and reading for designing services For your service design projects, find here some of our top resources, practical … Read more
Thoughts on Socitm’s Digital Trends 2024 report
Report authors Martin Ferguson and Jos Creese reflect on this year’s research and predictions A pantheon of possibilities to … Read more
Socitm launches digital trends 2024
Socitm is delighted to launch its public sector digital trends 2024 report. Set in a perfect storm of rapidly … Read more
Public sector digital and technology trends 2024 – Infographic
Digital trends Community resilience IT for public good Local and national leadership Reimagining services Skills and capacity Technology trends … Read more
Public sector digital trends 2024 – Summary
For digital leaders and CIOs in public service organisations, 2024 will be exciting but also challenging. In a post-Covid … Read more
Accessibility Week - Brand inclusion: Why we connect more with companies that care
This session highlights how combining brand purpose with accessible design can help foster stronger customer relationships.
Accessibility Week - The secret reasons why your website might be undermining your reputation
As more organisations shift to digital, the website and app becomes the primary citizen experience of the organisation. If … Read more
Accessibility Week - Expanding accessibility in the public sector: Supporting diversity and inclusion through Microsoft and the web
More than one billion people have a diagnosed disability worldwide, and there are many more with temporary, situational or … Read more
Accessibility Week - Helping bridge the disability divide with Copilot for Microsoft 365
In this session we will be exploring Copilot for Microsoft 365, a Generative AI solution that can be thought … Read more
Accessibility Week - Introduction to digital accessibility
This session emphasizes the importance of accessibility from moral, legal, and business standpoints. It explores inclusive design and its … Read more