Developing an IT strategy in the digital age 05 October 2018
Technology has never been so important as it is in the digital age. It’s being used to create new services, enhance existing offerings and create better experiences for citizens – and, as such, local authorities need to develop the right technology and IT strategy for success.
In today's dynamic and ever-changing world, councils need to be able to operate at the speed of digital; they need to be able to respond quickly and easily to changing citizen preferences.
This places new demands on the council’s IT function to not only exploit technology to create value, but to do it as quickly as possible.
So how does this translate to the IT strategy? With technology transforming the way councils work and the way in which IT functions deliver solutions changing, should there also be a change in the way an organisation sets the overall direction for technology? Do local authorities need a new approach to technology that is better suited to the demands of the digital world?
Our latest briefing paper summarises common themes councils can use to develop their own IT strategy or to assess the one already in place. It covers a range of key topics such as: governance; management; technology; infrastructure; and productivity.