Date/Time
Date(s) - 26/02/2020 - 28/02/2020
8:30 am - 2:00 pm
Categories
Share Local – East Midlands
26 February, 2020 - Newark & Sherwood District Council
Service design and transformation
Local meetings are held several times a year in each region for our members to connect and engage with each other. It gives our members a chance to see what other authorities are working on or even having challenges within their council and discuss topics that are current.
The meetings begin over coffee and also include lunch… Free food and drink – what more could you want? If you have a topic that you think would be interesting to discuss or you would like to find out more send your suggestions through to us at hello@socitm.net
We’ve a truly excellent agenda in store for you at Socitm’s East Midlands Local meeting, featuring presentations and workshops focusing on Service design and transformation.
Don’t miss an update! We are improving and adding exciting content to our agenda daily, be sure to check regularly for updates.
09:00 – Registration & arrival refreshments
A warm welcome awaits you at the Socitm registration desk followed by a chance to greet familiar faces – and make connections with new ones – over refreshments.
09:15 – Chairs welcome
Manjit Singh Saroya, Chair of East Midlands Region & Head of I&T at Leicestershire CC
Our chair opens proceedings with an overview of the day ahead.
09:30 – SDMA
Katherine Lyon, Client Services Director at Socitm Advisory
Socitm have been benchmarking public services since 2000,so we have almost 20 years of data to review and compare. Service Design Maturity Assessment (SDMA) is currently free of charge until June 2020 for our members. Katherine will showcase the journey that our pilot scheme leaders Coventry City Council undertook along with any common themes or trends she has noticed along the way.
10:15 – Partner elevator pitches
Deepsecure
MLL
Tanium
Strong working relationships are integral the success and longevity of digital service delivery but where do those partnerships begin? In this session, our event partners take to the stage to explain why their approach to working collaboratively is right for you.
10:25 – Networking break
Whether you choose to carry on existing conversations or start fresh ones with new contacts, this is an opportunity to enjoy refreshments while catching up and connecting.
10:40 – Alumni presentation
Mary Williams, Information and Technology Business Partner at Leicestershire CC
Mary Williams, Information and Technology Business Partner at Leicestershire CC shares her story of how taking part on the Empowering Women programme has impacted positively on her personal and professional development.
10:55 – Silktide: Accessibility Partner Launch
Oliver Emberton, Managing Director at Silktide
Socitm is excited to introduce our new website accessibility partner for 2020 – Silktide. Silktide will be introducing themselves and what they aim to achieve within the next year. Followed by a short Q&A session where Silktide will be able to answer any questions you wish to ask.
11:15 – The value of O365 subscriptions focusing on Microsoft Teams for collaboration
Paul Doe, Customer Success Manager for Modern Workplace at Microsoft
12:00 – Socitm update
Nadira Hussain, Director of Leadership and Research at Socitm
What’s going on in Socitm? Nadira will update the East Midlands region with what we’ve been doing and what we will be doing this year.
12:10 – Chairs closing remarks
Manjit Singh Saroya, Chair of East Midlands Region & Head of I&T at Leicestershire CC
Our Chair sums up an enlightening and engaging day and reflects on how best we can take our learning forward in pursuit of continuous improvement.
12:25 – Networking lunch
It’s time to eat and greet as we reflect on the morning’s programme over lunch. This is an opportunity to continue the conversation as we come together with our partners and enjoy further food for thought.
13:30 – Members only session
- Agenda
We’ve a truly excellent agenda in store for you at Socitm’s East Midlands Local meeting, featuring presentations and workshops focusing on Service design and transformation.
Don’t miss an update! We are improving and adding exciting content to our agenda daily, be sure to check regularly for updates.
09:00 – Registration & arrival refreshments
A warm welcome awaits you at the Socitm registration desk followed by a chance to greet familiar faces – and make connections with new ones – over refreshments.
09:15 – Chairs welcome
Manjit Singh Saroya, Chair of East Midlands Region & Head of I&T at Leicestershire CCOur chair opens proceedings with an overview of the day ahead.
09:30 – SDMA
Katherine Lyon, Client Services Director at Socitm Advisory
Socitm have been benchmarking public services since 2000,so we have almost 20 years of data to review and compare. Service Design Maturity Assessment (SDMA) is currently free of charge until June 2020 for our members. Katherine will showcase the journey that our pilot scheme leaders Coventry City Council undertook along with any common themes or trends she has noticed along the way.
10:15 – Partner elevator pitches
Deepsecure
MLL
TaniumStrong working relationships are integral the success and longevity of digital service delivery but where do those partnerships begin? In this session, our event partners take to the stage to explain why their approach to working collaboratively is right for you.
10:25 – Networking break
Whether you choose to carry on existing conversations or start fresh ones with new contacts, this is an opportunity to enjoy refreshments while catching up and connecting.
10:40 – Alumni presentation
Mary Williams, Information and Technology Business Partner at Leicestershire CCMary Williams, Information and Technology Business Partner at Leicestershire CC shares her story of how taking part on the Empowering Women programme has impacted positively on her personal and professional development.
10:55 – Silktide: Accessibility Partner Launch
Oliver Emberton, Managing Director at Silktide
Socitm is excited to introduce our new website accessibility partner for 2020 – Silktide. Silktide will be introducing themselves and what they aim to achieve within the next year. Followed by a short Q&A session where Silktide will be able to answer any questions you wish to ask.
11:15 – The value of O365 subscriptions focusing on Microsoft Teams for collaboration
Paul Doe, Customer Success Manager for Modern Workplace at Microsoft
Eliminate multiple tools to collect people and information in one place. Paul will talk with us about the ways Microsoft Teams can simplify your working methods and communication by sharing data, chat, calls and more in a single tool – it works on whatever device you’re using and wherever you are. Microsoft Teams lets your team work better, supporting you all and your service users.12:00 – Socitm update
Nadira Hussain, Director of Leadership and Research at SocitmWhat’s going on in Socitm? Nadira will update the East Midlands region with what we’ve been doing and what we will be doing this year.
12:10 – Chairs closing remarks
Manjit Singh Saroya, Chair of East Midlands Region & Head of I&T at Leicestershire CC
Our Chair sums up an enlightening and engaging day and reflects on how best we can take our learning forward in pursuit of continuous improvement.
12:25 – Networking lunch
It’s time to eat and greet as we reflect on the morning’s programme over lunch. This is an opportunity to continue the conversation as we come together with our partners and enjoy further food for thought.
13:30 – Members only session
- Location
- Pricing
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