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President’s Conference 2020

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Date/Time
Date(s) - 09/06/2020 - 10/06/2020
9:15 am - 5:00 pm

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President’s Conference 2020

9th & 10th June 2020

Leading the way to healthy and well communities

Purposeful leadership and digital skills will be needed if we are to address the deficits of health and wellness in the diverse communities found across the UK. This conference will explore the opportunities to skilfully harness data and technology to address inequalities and deep-rooted, social and economic problems, the ways in which cultures of authentic and caring leadership can be developed and practiced, the skills that need to be embedded, and how trust and innovation can be cultivated and communities empowered.

Host: Sam Smith
Executive Partner: Capita

Partnering at our events is about exploring new possibilities and enjoying fantastic networking opportunities: you’ll meet leading public sector figures and get to present your business ideas.

We have a full range of partnership opportunities available at the President’s Conference 2020. For an informal discussion on the event and opportunities to engage with the Socitm audience, please contact hello@socitm.net or call 01604 709456 and ask for Aimie Francis.

Capita logo

Capita
Main partner

Capita IT and Networks are a leading UK provider, delivering IT services and network solutions. Our service offering covers everything from strategic and technical consulting, through to complete outsourcing.

Our focus is split into two key areas; IT Services and Network Solutions. Together, these businesses enable us to offer an exceptional range of capabilities, delivered flexibly in line with your needs.

IT services

We provide infrastructure, technology and application support services to customers with complex and demanding business requirements. Our portfolio covers core IT services such as data and application management, service management and data centre and cloud capabilities, as well as strategic and technical consultancy.

Network solutions

We design, build, operate and optimise every form of network service, from Local Area Networks to the Cloud. Our partnerships with the major UK telecommunications service providers enables us to deliver network coverage across the whole of the UK.

Our Networking Solutions business also includes our Customer Engagement team, responsible for delivering the technology to support 35,000 contact centre agents.

www.capita.com

Microsoft logo

Microsoft

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world. We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Technology is playing an increasing role in everything we – and our customers – do, shaping growth, disrupting industry landscapes and providing the catalyst for transformation. Both the challenge and opportunity for business leaders is to harness the disruptive force of technology to be more agile, fuel efficiency, and ultimately shape their destiny. Digital transformation represents the application of Microsoft’s ambitions – the opportunity for businesses to think and operate like digital companies in the way they engage their customers, empower their employees, optimize their operations and transform their products.

At Microsoft, we understand the digital transformation challenges and opportunities for our government customers. We’re enabling state and local governments to better serve and protect citizens by connecting people, systems, and information resulting in more impactful outcomes. Microsoft enables digital transformation of government with an integrated, flexible, and trustworthy approach that offers a choice of public, private and hybrid cloud services.

www.microsoft.com

Canon logo

Canon

Canon helps organisations deliver on their business plans. As a world-leading innovator since 1937, we leverage an unrivalled portfolio of high-quality imaging technology and services for the management of documents – at every stage of their lifecycle. Each day, 11,000 highly skilled and friendly Canon professionals work alongside businesses in more than 116 countries in EMEA, combining keen advice on specific business challenges, industries and processes, with an understanding of local market dynamics. A member of the Global Fortune 500, Canon is today one of the world’s most admired and trusted brands, and the most innovative imaging company of all time. With sustained financial stability, solid processes, and with continued commitment to R&D investments, you can continue to trust us and be sure that together we will keep growing and innovating into the future.

www.canon.co.uk

Core logo

Core

Core is a Microsoft Gold partner managed services company for people and businesses who want to realise modern workplace technology solutions to drive their business forward. We specialise in providing a wide range of services, solutions and software to optimise your Microsoft investments.

We put you in control of transforming your business through technology, changing the way your business works. We do this by listening to your needs and understanding them, so you get the outcomes you need. Powered by Microsoft, we provide solutions that can transform your business and improve the way you work.

Our approach is centred around our three pillars – Envision, Onboard, Drive Value. We work with you to understand the context of your organisation; defining the scope and objectives, so we can create user adoption plans and onboarding activities to successfully implement the change in technology. Throughout it all, we gather feedback, measure business outcomes, and identify areas for improvement ensuring future capabilities are road mapped and scaled.

Ultimately, we put you in control; implementing the technology, along with our people to transform, energise and empower your users, delivering positive transformational change outcomes.

www.core.co.uk

O2 Business logo

O2

We provide mobile network services to public and private sectors in Europe and North, Central and South America. In 2019, uSwitch awarded us Best Network Coverage for the second year in a row.

The values that make the public sector great are the same values that shape our business: a single-minded focus on people, and a commitment to giving them the tools they need to get through the day.

For us, that means putting public sector frontline staff first. Our connectivity services help them work anywhere, respond faster, and collaborate better. They’re designed to let them spend less time struggling with dated devices and more time serving and protecting their communities.

Few other industries are under as much pressure to do so much, for so many, with so little. That’s why we offer transformative digital services that allow public sector organisations to control operating costs and maximise value for money. It’s also why we’re the network of choice for public sector organisations looking to become “digital by default”.

www.o2.co.uk

Veeam logo

Veeam

Veeam is the global leader in Intelligent Data Management for the Hyper-Available Enterprise, and provides the most complete solution to help customers on the journey to automating data management. Veeam has more than 307,000 customers, with an NPS score of 3.5X the industry average.

www.veeam.com

IP Performance logo

IP Performance

IP Performance, your friendly network engineering consultancy – Web, cloud and network security, 24/7 technical support

How can we be of service? We live to support our customers and their networks, both on-prem and in the cloud. Since 1994 we’ve designed, delivered and supported integrated solutions for public sector organisations from the world’s leading networking and security technology vendors.

From same-day hardware repair with proactive monitoring, to weekend and out-of-hours professional services and consultancy – we can help, onsite and remote, 24/7/365. As professionals, we offer the best possible service to our customers and are accredited to ISO 9001:2008, ISO 27001:2013, Cyber Essentials and Cyber Essentials Plus (pending audit Feb 2020); Project Managers are all fully certified (PRINCE2 / MSP) and ITIL trained.

Our manned Service Desk and supporting Technical Assistance Centre (TAC) are based in Bristol, managing 70+ engineers and 15 Spares Centre’s across the UK to deliver bespoke SLA’s and Remote Technical Support around the clock. All technologies are tested extensively in our labs by our network architects and senior engineers, and we offer Managed Services from the UK’s most secure Data Centre.

Contact us today via marketing@ip-performance.co.uk for specialist advice, consultancy and support – we’re here to help.

www.ip-performance.co.uk

Day 1 – 9th June 2020

09.15 – Registration & Breakfast

 

10.00 – Chairs opening remarks
William Dyer, Consultant, Socitm Advisory and President’s Conference 2020 Chair

Will welcomes everyone to this year’s conference with a brief summary of the day’s programme.

 

10.05 President’s address
Sandra Taylor

Sandra Taylor recaps on the society’s endeavours and achievements during the previous 12 months. As she prepares to hand over her presidency to her successor, she outlines its vision and objectives for the forthcoming year.

 

10.15 – Keynote

As with every Socitm Share event, we start proceedings with a rousing keynote looking at the biggest challenges ICT leaders in the public sector face today. Some of the sector’s most inspirational and engaging orators have expressed an interest in filling this prestigious opening slot. Keep checking our agenda, read our newsletter and keep an eye on our social media to find out who’ll be speaking as soon as they’re confirmed.

 

10.55 – Workshop 1 – The power of converged public services on communities and health – The Vision! The Future! The Reality!
Sam Smith, Head of Digital & IT for 3C Shared Services and Vice-President, Socitm & Capita

A highly engaging session that explores how, collaborative public services, technology and leadership can deliver positive impacts on the health and wellbeing of our communities.

 

11.45 – Elevator pitches

Our partners will talk about the impact of their products and services in improving outcomes for citizens and businesses.

 

12.00 – AGM (members only) 

Our current president, Sandra Taylor, reflects on the achievements of Socitm over the last year, while incoming president, Sam Smith, outlines her objectives and aspirations for the upcoming year. The AGM takes place during lunch and is open to members only.

 

12.00 – Lunch

An opportunity to reflect upon the morning’s agenda while networking with peers and sector leaders.

 

13.40 – Workshop 2 – Collaboration is the backbone of innovation
Microsoft & Huw

In the design and development of people-centric public services, collaboration is key. It is also vital when ensuring services and systems are also accessible and place based. In addition to working together with private sector partners, sharing experiences, pit falls and best practice with other local authorities adds strength and value to digital service delivery. This session examines how collaboration is the backbone of innovation when it comes to effective service design and transformation.

 

14.30 – Workshop 3 – Heads in the Clouds, eyes to the future
Nicola Graham, Head of ICT, Aberdeenshire Council and Immediate past president, Socitm; William Barker, Associate Director, Socitm; and Netapp 

This session will explore the need for ethical frameworks and related practical guidance for digital placemaking through the lens of Socitm’s activities and policy themes. We will identify what is unique and different about an ethical, place-based approach to using emerging technologies and data. Over the last 20 years, we have experienced unprecedented rates of change generated by emerging technologies – Artificial Intelligence and Autonomous/Intelligent Systems (A/IS), Big Data, and Intelligent Security, all of which pose ethical questions. Socitm’s work on Smart Places, Location Intelligence, etc., underpins digital placemaking – boosting the social, cultural, environmental and economic value of places by using location-specific digital technology to foster deeper relationships between people and the places they inhabit.

 

15.20 – Elevator pitches

Our partners will talk about the impact of their products and services in improving outcomes for citizens and businesses.

 

15.30 – Break

 

16.00 – Keynote – Empowering women in The Gambia

In March, Socitm undertook a ground-breaking trip to the Gambia. As part of a pilot initiative, Nadira Hussain, Chantelle Denny and Sam Smith explored how Socitm Lead’s Empowering Women (EW) programme could impact positively in Africa’s smallest country. In some Gambian tribes, women are told they must kneel to men in order to show respect; a further means of telling women to be submissive. In short, women are told they must spend their lives in-services to men. Gambian society tells girls they should nurture men above themselves. Little girls are told that the pinnacle of their success is becoming a wife and that unmarried women have failed. This session details their findings and explains the next steps towards helping to improve women’s lives in a society where gender division is both prevalent and damaging.

 

16.30 – Keynote 

The social care system is under unsustainable pressure, facing considerable savings now totalling £4.6bn over last 5 years, a 31% real-terms reduction in local councils’ adult social care budgets. Assistive technology has the potential to make a huge difference to the way we deliver social care, enabling new approaches which improve outcomes and deliver efficiencies. However, there are clearly barriers to its mainstream use. This session looks at some key lessons learned from pioneers in embedding assistive technology into models of care and evaluates its future potential.

 

16.50 – Closing remarks
William Dyer, Consultant, Socitm Advisory and President’s Conference 2020 Chair

Will sums up the day’s key discussion points and looks forward to the evening’s gala dinner and awards ceremony.

 

17:00 – Finish

 

18.40 – Drinks Reception

 

19.00 – Presidents Dinner

 

Day 2 – 10th June 2020

09.30 – Registration & Breakfast

 

10.00 – Chair’s opening remarks
William Dyer, Consultant, Socitm Advisory and President’s Conference 2020 Chair

Will welcomes everyone to day two of this year’s President’s Conference with a brief summary of the day’s engaging programme.

 

10.10 – Workshop 4 – Healthy and well communities 
Dell & Sandra Taylor, Head of digital and ICT services, Dudley Council and Dell and President of Socitm

President Sandra Taylor has enjoyed an incredibly proactive year in post. She has been instrumental in the growth and development of Socitm’s Lead programme, including our leadership academy offering, and been a leading light in promoting the need for the ethical use of data in designing and developing people-centric services. Sandra outlines her achievements over the previous year and how they have impacted on her aims and objectives in relation to her key policy theme: healthy and well communities. Sandra is joined by Socitm partner Dell to explain how to develop digital skills among citizens to the betterment of health in the communities we serve.

 

11.00 – Keynote – How digitally mature are you?
Katherine Lyon, Client Services Director, Socitm Advisory
Simon Norbury Client Services Director, Socitm Advisory


The most recent addition to Socitm Improve is a Service Design Maturity Assessment (SDMA). The SDMA offers an insight into the progress your whole organisation is making.  Rather than considering only the technologies and methods that are being applied, the SDMA asks 27 questions across 9 aspects of your service, including leadership, customer experience and analytics.

To avoid reaching a conclusion based upon the thoughts solely of your transformation team, it can be completed by multiple users across your organisation to assess how Service Design is affecting your users at the ‘coal face’.

 

11.50 – Workshop 5 – Leading through mentoring 
Aidan Matthews – QA, Ross Evans

Cultivating future leadership is essential to the public sector. It’s integral to ensuring the long-term stability of digital service delivery in a volatile environment where budgetary constraints seem ever tighter. It’s vital that leaders come together to nurture and develop talent among their people and across the sector more widely. Socitm has launched its own mentoring scheme offering mentors and mentees to benefit from the advantages of sharing knowledge and experience. Launched in December 2019, this interactive session explores the value of mentoring and coincides with the second wave of Socitm’s pilot scheme.

 

12.40 – Elevator pitches

Our partners will talk about the impact of their products and services in improving outcomes for citizens and businesses.

 

12.50 – Break

 

13.10 – Keynote – Redressing gender imbalance in schools
Kate Simmonds

Described by cohorts as ‘a revelation’ and even ‘life changing’, Empowering Women (EW) began as part of a strategic drive to promote diversity and inclusion in the public sector. Since its inception and development, it is now recognised for its life-enhancing potential more widely. As well as taking the programme to The Gambia, Socitm is rolling EW out in UK schools. Discover how this will help address the gender imbalance in STEM careers and promote confidence and courage in girls and young women.

 

13.30 – Workshop 6 – Business as usual… not the usual business
Alison Hughes, Assistant Director ICT, Customer & Digital at Liverpool City Council and Vice-President, Socitm& Splunk

Socitm vice president, Alison Hughes, leads an interactive workshop exploring how Splunk can improve efficiencies by facilitating a focus on resources and priorities. Discover how Splunk makes it simple to collect, analyse and act upon the untapped value of big data giving you the insights to drive operational performance and business results. Featuring real-life case-studies and examples, the session also looks at ‘Splunk for Leaders. You’ll learn more about approaches being used to drive decisions from data and be able to ask how Splunk could improve outcomes for your organisation specifically.

 

14.20 – Closing remarks
William Dyer, Socitm Advisory Consultant and Presidents Conference 2020 Chair

Will Dyer reflects on this year’s President’s Conference and brings proceedings to a close.

 

14.30 – Lunch & Finish

A final opportunity to reflect upon and discuss the many topics to have arisen over the last two-days over lunch. As we look towards the next 12 months, how will what you take away from President’s Conference impact upon your strategic plans and actions as you undertake the next steps on your transformational journey?

Location
Event partnership

Partnering at our events is about exploring new possibilities and enjoying fantastic networking opportunities: you’ll meet leading public sector figures and get to present your business ideas.

We have a full range of partnership opportunities available at the President’s Conference 2020. For an informal discussion on the event and opportunities to engage with the Socitm audience, please contact hello@socitm.net or call 01604 709456 and ask for Aimie Francis.

Capita logo

Capita
Main partner

Capita IT and Networks are a leading UK provider, delivering IT services and network solutions. Our service offering covers everything from strategic and technical consulting, through to complete outsourcing.

Our focus is split into two key areas; IT Services and Network Solutions. Together, these businesses enable us to offer an exceptional range of capabilities, delivered flexibly in line with your needs.

IT services

We provide infrastructure, technology and application support services to customers with complex and demanding business requirements. Our portfolio covers core IT services such as data and application management, service management and data centre and cloud capabilities, as well as strategic and technical consultancy.

Network solutions

We design, build, operate and optimise every form of network service, from Local Area Networks to the Cloud. Our partnerships with the major UK telecommunications service providers enables us to deliver network coverage across the whole of the UK.

Our Networking Solutions business also includes our Customer Engagement team, responsible for delivering the technology to support 35,000 contact centre agents.

www.capita.com

Microsoft logo

Microsoft

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world. We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Technology is playing an increasing role in everything we – and our customers – do, shaping growth, disrupting industry landscapes and providing the catalyst for transformation. Both the challenge and opportunity for business leaders is to harness the disruptive force of technology to be more agile, fuel efficiency, and ultimately shape their destiny. Digital transformation represents the application of Microsoft’s ambitions – the opportunity for businesses to think and operate like digital companies in the way they engage their customers, empower their employees, optimize their operations and transform their products.

At Microsoft, we understand the digital transformation challenges and opportunities for our government customers. We’re enabling state and local governments to better serve and protect citizens by connecting people, systems, and information resulting in more impactful outcomes. Microsoft enables digital transformation of government with an integrated, flexible, and trustworthy approach that offers a choice of public, private and hybrid cloud services.

www.microsoft.com

Canon logo

Canon

Canon helps organisations deliver on their business plans. As a world-leading innovator since 1937, we leverage an unrivalled portfolio of high-quality imaging technology and services for the management of documents – at every stage of their lifecycle. Each day, 11,000 highly skilled and friendly Canon professionals work alongside businesses in more than 116 countries in EMEA, combining keen advice on specific business challenges, industries and processes, with an understanding of local market dynamics. A member of the Global Fortune 500, Canon is today one of the world’s most admired and trusted brands, and the most innovative imaging company of all time. With sustained financial stability, solid processes, and with continued commitment to R&D investments, you can continue to trust us and be sure that together we will keep growing and innovating into the future.

www.canon.co.uk

Core logo

Core

Core is a Microsoft Gold partner managed services company for people and businesses who want to realise modern workplace technology solutions to drive their business forward. We specialise in providing a wide range of services, solutions and software to optimise your Microsoft investments.

We put you in control of transforming your business through technology, changing the way your business works. We do this by listening to your needs and understanding them, so you get the outcomes you need. Powered by Microsoft, we provide solutions that can transform your business and improve the way you work.

Our approach is centred around our three pillars – Envision, Onboard, Drive Value. We work with you to understand the context of your organisation; defining the scope and objectives, so we can create user adoption plans and onboarding activities to successfully implement the change in technology. Throughout it all, we gather feedback, measure business outcomes, and identify areas for improvement ensuring future capabilities are road mapped and scaled.

Ultimately, we put you in control; implementing the technology, along with our people to transform, energise and empower your users, delivering positive transformational change outcomes.

www.core.co.uk

O2 Business logo

O2

We provide mobile network services to public and private sectors in Europe and North, Central and South America. In 2019, uSwitch awarded us Best Network Coverage for the second year in a row.

The values that make the public sector great are the same values that shape our business: a single-minded focus on people, and a commitment to giving them the tools they need to get through the day.

For us, that means putting public sector frontline staff first. Our connectivity services help them work anywhere, respond faster, and collaborate better. They’re designed to let them spend less time struggling with dated devices and more time serving and protecting their communities.

Few other industries are under as much pressure to do so much, for so many, with so little. That’s why we offer transformative digital services that allow public sector organisations to control operating costs and maximise value for money. It’s also why we’re the network of choice for public sector organisations looking to become “digital by default”.

www.o2.co.uk

Veeam logo

Veeam

Veeam is the global leader in Intelligent Data Management for the Hyper-Available Enterprise, and provides the most complete solution to help customers on the journey to automating data management. Veeam has more than 307,000 customers, with an NPS score of 3.5X the industry average.

www.veeam.com

IP Performance logo

IP Performance

IP Performance, your friendly network engineering consultancy – Web, cloud and network security, 24/7 technical support

How can we be of service? We live to support our customers and their networks, both on-prem and in the cloud. Since 1994 we’ve designed, delivered and supported integrated solutions for public sector organisations from the world’s leading networking and security technology vendors.

From same-day hardware repair with proactive monitoring, to weekend and out-of-hours professional services and consultancy – we can help, onsite and remote, 24/7/365. As professionals, we offer the best possible service to our customers and are accredited to ISO 9001:2008, ISO 27001:2013, Cyber Essentials and Cyber Essentials Plus (pending audit Feb 2020); Project Managers are all fully certified (PRINCE2 / MSP) and ITIL trained.

Our manned Service Desk and supporting Technical Assistance Centre (TAC) are based in Bristol, managing 70+ engineers and 15 Spares Centre’s across the UK to deliver bespoke SLA’s and Remote Technical Support around the clock. All technologies are tested extensively in our labs by our network architects and senior engineers, and we offer Managed Services from the UK’s most secure Data Centre.

Contact us today via marketing@ip-performance.co.uk for specialist advice, consultancy and support – we’re here to help.

www.ip-performance.co.uk

Agenda

Day 1 – 9th June 2020

09.15 – Registration & Breakfast

 

10.00 – Chairs opening remarks
William Dyer, Consultant, Socitm Advisory and President’s Conference 2020 Chair

Will welcomes everyone to this year’s conference with a brief summary of the day’s programme.

 

10.05 President’s address
Sandra Taylor

Sandra Taylor recaps on the society’s endeavours and achievements during the previous 12 months. As she prepares to hand over her presidency to her successor, she outlines its vision and objectives for the forthcoming year.

 

10.15 – Keynote

As with every Socitm Share event, we start proceedings with a rousing keynote looking at the biggest challenges ICT leaders in the public sector face today. Some of the sector’s most inspirational and engaging orators have expressed an interest in filling this prestigious opening slot. Keep checking our agenda, read our newsletter and keep an eye on our social media to find out who’ll be speaking as soon as they’re confirmed.

 

10.55 – Workshop 1 – The power of converged public services on communities and health – The Vision! The Future! The Reality!
Sam Smith, Head of Digital & IT for 3C Shared Services and Vice-President, Socitm & Capita

A highly engaging session that explores how, collaborative public services, technology and leadership can deliver positive impacts on the health and wellbeing of our communities.

 

11.45 – Elevator pitches

Our partners will talk about the impact of their products and services in improving outcomes for citizens and businesses.

 

12.00 – AGM (members only) 

Our current president, Sandra Taylor, reflects on the achievements of Socitm over the last year, while incoming president, Sam Smith, outlines her objectives and aspirations for the upcoming year. The AGM takes place during lunch and is open to members only.

 

12.00 – Lunch

An opportunity to reflect upon the morning’s agenda while networking with peers and sector leaders.

 

13.40 – Workshop 2 – Collaboration is the backbone of innovation
Microsoft & Huw

In the design and development of people-centric public services, collaboration is key. It is also vital when ensuring services and systems are also accessible and place based. In addition to working together with private sector partners, sharing experiences, pit falls and best practice with other local authorities adds strength and value to digital service delivery. This session examines how collaboration is the backbone of innovation when it comes to effective service design and transformation.

 

14.30 – Workshop 3 – Heads in the Clouds, eyes to the future
Nicola Graham, Head of ICT, Aberdeenshire Council and Immediate past president, Socitm; William Barker, Associate Director, Socitm; and Netapp 

This session will explore the need for ethical frameworks and related practical guidance for digital placemaking through the lens of Socitm’s activities and policy themes. We will identify what is unique and different about an ethical, place-based approach to using emerging technologies and data. Over the last 20 years, we have experienced unprecedented rates of change generated by emerging technologies – Artificial Intelligence and Autonomous/Intelligent Systems (A/IS), Big Data, and Intelligent Security, all of which pose ethical questions. Socitm’s work on Smart Places, Location Intelligence, etc., underpins digital placemaking – boosting the social, cultural, environmental and economic value of places by using location-specific digital technology to foster deeper relationships between people and the places they inhabit.

 

15.20 – Elevator pitches

Our partners will talk about the impact of their products and services in improving outcomes for citizens and businesses.

 

15.30 – Break

 

16.00 – Keynote – Empowering women in The Gambia

In March, Socitm undertook a ground-breaking trip to the Gambia. As part of a pilot initiative, Nadira Hussain, Chantelle Denny and Sam Smith explored how Socitm Lead’s Empowering Women (EW) programme could impact positively in Africa’s smallest country. In some Gambian tribes, women are told they must kneel to men in order to show respect; a further means of telling women to be submissive. In short, women are told they must spend their lives in-services to men. Gambian society tells girls they should nurture men above themselves. Little girls are told that the pinnacle of their success is becoming a wife and that unmarried women have failed. This session details their findings and explains the next steps towards helping to improve women’s lives in a society where gender division is both prevalent and damaging.

 

16.30 – Keynote 

The social care system is under unsustainable pressure, facing considerable savings now totalling £4.6bn over last 5 years, a 31% real-terms reduction in local councils’ adult social care budgets. Assistive technology has the potential to make a huge difference to the way we deliver social care, enabling new approaches which improve outcomes and deliver efficiencies. However, there are clearly barriers to its mainstream use. This session looks at some key lessons learned from pioneers in embedding assistive technology into models of care and evaluates its future potential.

 

16.50 – Closing remarks
William Dyer, Consultant, Socitm Advisory and President’s Conference 2020 Chair

Will sums up the day’s key discussion points and looks forward to the evening’s gala dinner and awards ceremony.

 

17:00 – Finish

 

18.40 – Drinks Reception

 

19.00 – Presidents Dinner

 

Day 2 – 10th June 2020

09.30 – Registration & Breakfast

 

10.00 – Chair’s opening remarks
William Dyer, Consultant, Socitm Advisory and President’s Conference 2020 Chair

Will welcomes everyone to day two of this year’s President’s Conference with a brief summary of the day’s engaging programme.

 

10.10 – Workshop 4 – Healthy and well communities 
Dell & Sandra Taylor, Head of digital and ICT services, Dudley Council and Dell and President of Socitm

President Sandra Taylor has enjoyed an incredibly proactive year in post. She has been instrumental in the growth and development of Socitm’s Lead programme, including our leadership academy offering, and been a leading light in promoting the need for the ethical use of data in designing and developing people-centric services. Sandra outlines her achievements over the previous year and how they have impacted on her aims and objectives in relation to her key policy theme: healthy and well communities. Sandra is joined by Socitm partner Dell to explain how to develop digital skills among citizens to the betterment of health in the communities we serve.

 

11.00 – Keynote – How digitally mature are you?
Katherine Lyon, Client Services Director, Socitm Advisory
Simon Norbury Client Services Director, Socitm Advisory


The most recent addition to Socitm Improve is a Service Design Maturity Assessment (SDMA). The SDMA offers an insight into the progress your whole organisation is making.  Rather than considering only the technologies and methods that are being applied, the SDMA asks 27 questions across 9 aspects of your service, including leadership, customer experience and analytics.

To avoid reaching a conclusion based upon the thoughts solely of your transformation team, it can be completed by multiple users across your organisation to assess how Service Design is affecting your users at the ‘coal face’.

 

11.50 – Workshop 5 – Leading through mentoring 
Aidan Matthews – QA, Ross Evans

Cultivating future leadership is essential to the public sector. It’s integral to ensuring the long-term stability of digital service delivery in a volatile environment where budgetary constraints seem ever tighter. It’s vital that leaders come together to nurture and develop talent among their people and across the sector more widely. Socitm has launched its own mentoring scheme offering mentors and mentees to benefit from the advantages of sharing knowledge and experience. Launched in December 2019, this interactive session explores the value of mentoring and coincides with the second wave of Socitm’s pilot scheme.

 

12.40 – Elevator pitches

Our partners will talk about the impact of their products and services in improving outcomes for citizens and businesses.

 

12.50 – Break

 

13.10 – Keynote – Redressing gender imbalance in schools
Kate Simmonds

Described by cohorts as ‘a revelation’ and even ‘life changing’, Empowering Women (EW) began as part of a strategic drive to promote diversity and inclusion in the public sector. Since its inception and development, it is now recognised for its life-enhancing potential more widely. As well as taking the programme to The Gambia, Socitm is rolling EW out in UK schools. Discover how this will help address the gender imbalance in STEM careers and promote confidence and courage in girls and young women.

 

13.30 – Workshop 6 – Business as usual… not the usual business
Alison Hughes, Assistant Director ICT, Customer & Digital at Liverpool City Council and Vice-President, Socitm& Splunk

Socitm vice president, Alison Hughes, leads an interactive workshop exploring how Splunk can improve efficiencies by facilitating a focus on resources and priorities. Discover how Splunk makes it simple to collect, analyse and act upon the untapped value of big data giving you the insights to drive operational performance and business results. Featuring real-life case-studies and examples, the session also looks at ‘Splunk for Leaders. You’ll learn more about approaches being used to drive decisions from data and be able to ask how Splunk could improve outcomes for your organisation specifically.

 

14.20 – Closing remarks
William Dyer, Socitm Advisory Consultant and Presidents Conference 2020 Chair

Will Dyer reflects on this year’s President’s Conference and brings proceedings to a close.

 

14.30 – Lunch & Finish

A final opportunity to reflect upon and discuss the many topics to have arisen over the last two-days over lunch. As we look towards the next 12 months, how will what you take away from President’s Conference impact upon your strategic plans and actions as you undertake the next steps on your transformational journey?

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