Local Leadership in a Cyber Society: Understanding the Challenges
December 15, 2016
Public services have, for a number of years, been undergoing various phases of reform and transformation. Services once provided by government are now delivered by the private sector, arms length bodies, or by charities and other third sector organisations. However, there has been no let up in the need for transformational change – if anything the pace of change is increasing and also, like many other aspects of our lives, becoming ever more about digital services.