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ICT shared services: Learning from success and failure. Guide 6: A review of ICT shared services

ICT shared services: Learning from success and failure. Guide 6: A review of ICT shared services

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April 24, 2018

This guide provides an update on the ‘Trailblazers’ from our 2011 report, identifies some new leading examples, and presents findings from a survey of shared ICT services activity.


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