ICT shared services: Learning from success and failure - Executive overview
November 22, 2017
Shared services are no longer just the realm of the most innovative councils but rather standard practice for public sector bodies to improve services, increase resilience and save money in times of significant change. A series of guides and associated material researched and written by industry experts will be published over the next six months to help those in the public sector develop or extend local shared services arrangements.
This executive overview serves as an introduction to the new resource and provides a summary of the issues and topics that will be covered.