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Briefing 93: Right Here, Right Now: Putting the customer first in a digital transformation at Aylesbury Vale District Council

Briefing 93: Right Here, Right Now: Putting the customer first in a digital transformation at Aylesbury Vale District Council

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September 21, 2016

By blending culture change, structure reorganisation and digital technology together, Aylesbury Vale DC has achieved an impressive transformation, building a platform for the future of its district. Councils across the country are wrestling with digital approaches to address austerity, so in this month’s Briefing we explore the Aylesbury Vale approach in detail, setting out how its team has achieved an impressive £4m of savings over a five-year period.


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