Foreword
Turbulence, resilience, and sustainability lie at the heart of Digital Trends 2023. Produced in collaboration with the Linked Organisation of Local Authority IT Associations (LOLA) and Major Cities of Europe (MCE), Socitm’s sixth annual report is unique, focusing on the digital trends expected to make a significant impact on local public services and their outcomes in 2023 and beyond. Based on wide-reaching research and case studies our analysis incorporates intelligence from CIOs , CDOs and CEOs working in the public sector around the world.
This year sees a move forward from the extreme challenges created by the pandemic – enthusiasm to re-start delayed projects. At the same time building on the digital momentum and heightened awareness of cyber-related threats generated from the many responses to Covid. Meanwhile, existing technologies are going to be driven hard to create new digital models of operation and to transform services in 2023..